About Diko Digital
Welcome to Diko Digital, a creative and innovative digital brand based in Nigeria. We specialize in graphic design, video editing, web development, image enhancement, and digital coaching. Our mission is to help individuals and businesses stand out through creativity, technology, and visual storytelling.
At Diko Digital, we combine skill, strategy, and experience to deliver outstanding results — from brand identity and web solutions to training and mentorship for aspiring creators. We are passionate about creativity that inspires growth and empowers success.
Privacy Policy
Diko Digital is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information through our website and digital platforms. By using our website, you agree to the terms of this policy. Please read it carefully.
Information We Collect
We may collect the following information when you use our website or communicate with us:
Name, phone number, and email address
Uploaded images, graphics, or files
Comments or messages sent through our contact forms or social media pages
Technical data such as IP address, browser type, device model, and pages visited
Data collected through cookies and analytics tools
How We Use Your Information
We use the information collected to:
Provide, maintain, and improve our services
Process your requests, orders, or inquiries
Communicate with you about offers, updates, or promotions
Respond to customer service needs and feedback
Conduct analytics and improve user experience
Notify you about changes to our services or policies
Cookies & Advertising
We may use third-party advertising services such as Google AdSense, which uses cookies (including the DoubleClick cookie) to display ads relevant to users based on their visits to this and other websites.
Users may opt out of personalized advertising by visiting Google Ads Settings.
Information Sharing
We may share your information only in the following cases:
With trusted third-party partners who help operate our website or deliver services
To comply with legal obligations or protect our rights and property
For marketing purposes, to serve relevant promotions or advertisements
Marketing Communication
From time to time, we may send you promotional or informational messages via email, SMS, or calls. You can opt out of receiving these communications at any time by contacting us directly.
Your Rights
You have the right to request access, correction, or deletion of your personal data stored with us. Please contact us if you wish to exercise any of these rights or inquire about how your data is handled.
Policy Updates
We may update this policy periodically. Continued use of our website means you accept these updates. Please check this page regularly for any changes.
Contact Us
For any questions about this Privacy Policy or our services, please contact us at:
Email:help@dikodigital.com
Phone: +2347034660781
Website:www.dikodigital.com
Excellent — you want to adapt and rewrite those Terms and Conditions for Diko Digital, making them professional, concise, and suitable for a creative design and digital services company (not a printing company).
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Terms and Conditions – Diko Digital
Welcome to Diko Digital!
These Terms and Conditions outline the rules and regulations for using our website and accessing our digital and creative services.
By using our website (www.dikodigital.com) or engaging our services, you agree to comply with these Terms. Please read them carefully before proceeding.
1. Introduction & Acceptance
By accessing or using any service from Diko Digital (“we,” “us,” or “our”), you agree to these Terms and Conditions and our Privacy Policy.
If you do not agree with any part of these terms, please refrain from using our website or services.
Diko Digital offers a range of digital and creative services, including graphic design, video editing, web design, branding, content creation, and digital training. These Terms govern all interactions between you and our company.
2. User Accounts and Project Requests
Some features or services may require you to create an account or provide personal information. You are responsible for maintaining the confidentiality of your information and for all activities under your account.
When submitting a project request, you agree to provide accurate and complete information, including specifications, deadlines, and payment details.
3. Design Content and Intellectual Property
You retain ownership of the materials and ideas you provide for a project. However, by submitting any content to us, you grant Diko Digital the right to use, reproduce, or modify it solely for the purpose of fulfilling your project.
We respect all intellectual property rights and expect the same from our clients. You confirm that all submitted designs, logos, or materials do not infringe on third-party rights.
All content, visuals, and materials created by Diko Digital remain our intellectual property until full payment is received.
4. Payment Terms
Payments can be made through our approved channels (bank transfer, online payment, or other methods stated on our website).
Projects commence only after confirmation of payment or agreed deposit.
All quoted prices are subject to change without prior notice due to changes in project scope, design complexity, or service demand.
Taxes, transaction fees, or third-party costs (e.g., hosting or plugin fees) are borne by the client unless otherwise stated.
5. Revisions, Cancellations & Refunds
We offer a reasonable number of revisions depending on the project type. Once a project enters production or final delivery, refunds are not permitted except for cases of confirmed service failure.
Cancellations must be made before project commencement. Any work completed before cancellation will attract a service charge.
Refunds (if applicable) will be processed only after deducting administrative and design costs.
6. Project Delivery & Turnaround Time
Project timelines are based on mutual agreement and commence after receiving all required materials and payment.
While we strive to meet deadlines, delays may occur due to unforeseen circumstances. Diko Digital is not liable for any loss resulting from such delays.
Final files are delivered digitally via email, cloud storage, or as otherwise agreed.
7. Quality Assurance
We maintain a high standard of quality for all our work. Clients are encouraged to review drafts or proofs before final approval. Once approved, Diko Digital shall not be responsible for errors or omissions in the final output.
8. Marketing and Portfolio Rights
Diko Digital reserves the right to display completed projects in its portfolio, website, or social media pages as part of our promotional content, unless otherwise stated in writing by the client.
9. Limitation of Liability
Diko Digital will not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Our total liability, in any case, shall not exceed the total amount paid for the specific service in question.
10. Privacy Policy
We collect only necessary information to process your requests and communicate effectively.
Your data is handled in accordance with our Privacy Policy, and we do not share your personal details with third parties without consent.
By using our website, you consent to this policy.
11. Amendments
We may revise or update these Terms and Conditions at any time without prior notice.
Your continued use of our website or services after such updates constitutes your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be settled under Nigerian law.
13. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
Email: help@dikodigital.com
Phone: +234 7034660781
Website: www.dikodigital.com
Refund & Delivery Policy – Diko Digital
At Diko Digital, we value our clients’ satisfaction and aim to deliver every project with excellence and professionalism. This policy explains our refund and delivery terms for all creative and digital services.
1. Project Commencement
All projects begin after confirmation of payment or agreed deposit and receipt of complete project details (content, materials, brief, etc.).
Project timelines are estimated based on the agreed scope of work and may vary depending on client response time or revision requests.
2. Delivery of Services
All deliverables (such as logos, flyers, videos, websites, or brand materials) are provided digitally through email, cloud storage, or any agreed medium.
Upon completion, clients will receive a preview or draft for final approval before the delivery of high-resolution or final files.
3. Revisions
Each project includes a specific number of revisions as stated during the proposal or quotation.
Additional revisions beyond the agreed limit may attract extra charges depending on the scope of modification.
4. Refund Policy
Refunds are only applicable before a project begins.
Once creative work has started or any design draft has been shared, refunds are not permitted.
Partial refunds may be granted only if Diko Digital fails to initiate or deliver the agreed project due to internal reasons.
All approved refunds (if any) will be processed within 5–10 business days, excluding bank or transaction charges.
5. Cancellation Policy
Clients who wish to cancel a project must do so before production or design commencement.
Any cancellation made after work has started will attract a service deduction fee to cover administrative and creative costs.
6. Turnaround Time
Turnaround time depends on project complexity and client cooperation.
We strive to meet all agreed deadlines; however, delays caused by late client feedback, incomplete information, or technical factors are not the responsibility of Diko Digital.
7. Quality Assurance
Before delivery, every project undergoes internal review to ensure accuracy, clarity, and professional quality.
Clients are encouraged to review final proofs carefully — Diko Digital will not be liable for errors approved in final drafts.